For those of you who’ve been following my blog, I don’t need to explain my love for big corporations like AT&T. For those of you who just started following my blog or stumbled upon it in some Google-crazed click-a-thon, let me explain. In my opinion, large corporations are designed to efficiently suck money out of your pocket. That’s it. They do not exist to provide service. They do not exist to produce a product. The name of the game is relieving you from as much money as possible.
So, my local telephone carrier is AT&T. On Sunday I had a dial tone, but could not dial out and nobody could call in. So, on my cell phone, I called AT&T. I went through the automated menu and finally spoke to a real person (initially, I went to the Internet and after clicking through several screens and supplying the prerequisite information, which they should already have had, the AT&T website told me that they were unable to complete my request over the Internet and that I needed to call AT&T). The operator assured me that my phones will be turned back on by Wednesday. That was on Sunday. I’m not sure about you, but to me this seems like an unreasonably long period of time to be without your home phone. So, I did what I think everybody tries to do, which is to expedite service.
Fast-forward to this morning. I get a call from AT&T telling me that my phone service is back on. Hooray! (more…)