Tag: anti virus

Microsoft Mess

My laptop computer told me that I needed to install Vista Service Pack 1 on my computer. How hard can that be? Well the answer is pretty hard. I have now been on the phone with technical support for more than eight hours over the course of three days, and we aren’t done yet. We have deleted anti-virus programs. We have disabled services. We have de-fragmented the hard drive. And we are no closer to installing this service pack than we were before. This can’t happen to Bill Gates. What does he do?

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Errington C. Thompson, MD

Dr. Thompson is a surgeon, scholar, full-time sports fan and part-time political activist. He is active in a number of community projects and initiatives. Through medicine, he strives to improve the physical health of all he treats.


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