My 11-week battle to get my 10-month-old plasma TV fixed is now over. Electronics giant Samsung has replaced my old TV with a new one. Let me just say that the man who delivered my new TV was incredibly nice. He unpacked the TV, he put it together and we hooked it up. He also boxed up my old TV and took it away. The whole ordeal, at least this part of it, took approximately 15-20 minutes. (Here’s the rest of the story.)
I’m happy that I did get a new TV, but the whole process took way too long. The process for buying a new TV is clear and straightforward. The process for getting somebody out to fix your “old” TV is somewhat convoluted. If Samsung really would like to be a truly great multinational corporation, it needs to fix this.
The Rolling Stone had a very nice tribute to this great Rock n’ Roll giant. I don’t think that he got the credit or the money that he deserved. The Rolling Stones and Eric Clapton recognized Bo’s contribution to modern Rock n’ Roll.
Bo Diddley, one of the founding fathers of rock and roll, died today in his home in Archer, Florida, where he had lived for 20 years. The cause was heart failure, according to a spokesperson. Diddley performed live until May 2007, when he suffered a stroke; three months later, in August, he also suffered a heart attack. The spokesperson said that he was surrounded by family and friends when he died. Public and private services are scheduled for this weekend.
In the summer of 2005, Rolling Stone writer Neil Strauss caught up with Diddley for the magazine’s last major feature on him, the award-winning “Indestructible Beat of Bo Diddley.”